Quick answers about how CALIBRATE works, what it costs, and how it keeps your organisation's data isolated. Can't find what you're looking for? Email us.
01
What is performance calibration?
Performance calibration is the structured process of comparing how an employee and their manager rate the same set of role responsibilities. The point isn't a score — it's surfacing the perception gaps so the conversation that follows is grounded in evidence, not impressions.
02
Do my employees need to create an account?
No. CALIBRATE issues a cryptographically-signed, single-use magic-link per calibration. Your employee clicks the link, completes their self-assessment in private, and submits. No password, no inbox sprawl, and the link is tied to that one calibration only.
03
How does the blind-rating workflow remove bias?
Both parties rate independently. The manager cannot see the employee's scores while rating, and vice-versa. Only when both have submitted does the side-by-side comparison overlay unlock for the 1:1 conversation. This means neither side is anchored to the other's ratings.
04
What does the AI actually do?
Three things. First, our PD Generator can draft a full Position Description from scratch — you provide a role title, department, and answer 4-5 targeted discovery questions, and Claude 3.5 Sonnet composes a ~800-word PD covering responsibilities, KPIs, required skills, and stakeholder relationships in about 30 seconds. Second, when you upload an existing PD PDF, the AI extracts 6-15 specific, evaluative tasks (no boilerplate, no benefits text). Third, after both ratings are submitted, it analyses the largest gaps and proposes 3-5 neutral conversation starters for the manager to use in the calibration meeting.
05
How does the PD Generator work?
The PD Generator is a two-step AI flow. Step 1: tell us the role — job title and department — and Claude generates 4-5 targeted discovery questions specific to that role (not generic HR boilerplate). Step 2: answer those questions with a few keywords each (bulleted lists are fine — the AI expands them), and Claude drafts the full Position Description as clean Markdown. You can copy it, download it, or feed it straight into a new employee profile to start a calibration.
06
How many PDs can I generate?
The Free plan includes 1 lifetime PD generation so you can try the feature before subscribing. Every paid plan includes a fresh quota that equals your employee-profile allowance — Small Business: 25 PDs/year, Growth: 100 PDs/year, Enterprise: up to 10,000 PDs/year. The counter resets automatically on your organisation's join anniversary. You can see your remaining quota and reset date directly on the PD Generator page.
07
Is my data isolated from other organizations?
Yes. CALIBRATE enforces strict per-organization data isolation at the application layer. Every profile, calibration, rating, and audit log carries an org_id and is filtered on every query. Org Admins can only see their own organization; Platform Owners can govern plans, but cannot read individual ratings.
08
What does it cost?
The Free plan is free forever — no credit card required — and includes 1 PD generation for you to try the AI. Paid plans start at A$29/month (Small Business, 25 PDs/year included) and A$99/month (Growth, 100 PDs/year included), with volume pricing available for Enterprise. Check the Pricing page for current seat, profile, and PD-quota limits.